Processing Time
All orders are processed within 1-3 business days after payment confirmation. You will receive a confirmation email once your order is processed.
Shipping Time
Standard shipping: 10-20 business days worldwide
Express shipping: 7-12 business days (coming soon)
Shipping Cost
FREE shipping on all orders — no minimum purchase required.
Tracking Information
Every order includes a tracking number. You will receive an email with tracking details once your order ships. Track your package anytime using the link provided.
Where We Ship
We ship worldwide — no matter where you are, we’ll deliver to your doorstep.
Customs & Duties
International orders may be subject to import taxes or customs fees. These are the responsibility of the customer and are not included in our shipping charges.
Lost or Delayed Packages
If your package has not arrived within 25 business days, please contact us at support@geena.shop. We will investigate immediately and provide a solution.
Questions?
Email us: support@geena.shop
Response time: Within 24 hours
